Icelab Networks Knowledge Base

Icelab Networks offers a fully managed anti-spam service called Email Defense which can block up to 98% of the junk email that you might be currently getting with a false positive rate of less than 1%. This product acts as a firewall between the public internet and your mail server.

If you have not yet subscribed to Email Defense, please click HERE for more information on how to order.

Tips for decreasing your spam volume:

  1. Do not post your email address anywhere on your web site. Instead make use of forms that allow users to contact you via your web pages

  2. Never whitelist your own domain. It is common for unsolicited email to have a forged "From" header

  3. Create a free email address that you can use for purchasing things online (yahoo.com, hotmail.com, etc.)

  4. Make sure your aggressiveness setting in Email Defense is set to 'High'

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