Icelab Networks Knowledge Base

NOTE: As a courtesy, we provide information about how to use certain 3rd party products such as Mac Mail. We do not endorse or directly support this software. For additional setup instructions or assistance with this product please contact Apple or your IT department. Apple and Mac Mail are registered trademarks of Apple Inc. All rights reserved.

Before you can send and receive email you must first create a new email account under your domain with your hosting control panel. Click here for help if you have not yet done this.

The first time you open Mail, it automatically sets up email accounts for you using the information from the .Mac pane of System Preferences and the Mail Setup Assistant. If no information is found, Mail guides you through the process of setting up a new account. You can create additional accounts at any time. 

Set up your Email Account:

1. Choose File > Add Account.

2. Choose the POP account type, from the Account Type pop-up menu.

3. General information: Enter a description of the account. The description is shown in the mailbox list. If you have multiple accounts, enter something that will help you distinguish this account from others, such as "Tom's work email." You must also specify the full name to be displayed in outgoing mail, such as Tom Clark, and the email address to use in the From field when you send messages

4. Incoming Mail Server: Enter 'mail.yourdomain.com' where yourdomain.com is your hosted domain name.

5. For your username enter your full email address, for example: you@yourdomain.com and then enter your email password.

6. Outgoing Mail Server: Enter 'mail.yourdomain.com' where yourdomain.com is your hosted domain name. Make sure Use Authentication is checked and enter your email address and password.

7. Further define the new account you have just created. Choose Mail > Preferences, click Accounts, and select the new account in the list.

8. In the Mailbox Behaviors pane, select options for storing and deleting drafts, sent mail, junk mail, and trash.

9. In the Advanced pane, select options to enable the account, include the account when checking for new mail, to manage offline viewing, and other options.

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